Wednesday, January 9, 2008

work in store - day 3

today i went back to the store and parked in the rear lot--believe it or not, it's a big deal where you park. in the morning, i stocked shelves because the store was so successful over the weekend in sales (that's a good thing) it rippled into the backroom which is too small for the size of the store and caused a lot of gaps. it's also a lot of work to make sure that the shelves are full and stocked with the correct product.

in the afternoon, i followed one of the co-managers (josh) to do freshness checks, store walk, and make sure that everything was in order. We even put up fresh balloons around the store to highlight the arrival of valentines day.

josh highlighted the k** r******** posters around the backroom, tying it in with shelf stocking, and the general condition of the back during a change in holiday and in between store audits. it's really quite amazing all that goes on in order to keep the store at such a pristine level... product must be displayed properly, enough variety is an issue, and most of all, keeping customers happy is so hard. even harder is weeding out those that are trying to scam or steal--yikes.

how many times did i get asked where something was? three. how many times did i know? zero.

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